Delivery Information
XoomParts ships auto parts to customers across the United States and worldwide. This page explains our delivery options, timeframes, and costs.
Delivery Options
- Standard Delivery – 3–7 business days, calculated at checkout based on your order weight and destination.
- Express Delivery – 1–3 business days for in-stock items, available for an additional fee at checkout.
- International Delivery – 7–21 business days depending on destination and customs processing. Duties and taxes are the responsibility of the recipient.
Order Processing
Orders placed before 3:00 PM on business days are processed the same day. Orders placed on weekends or holidays are processed on the next business day. Our working hours are Mon-Fri 10:00am - 7:00pm.
Tracking Your Order
When your order ships, you will receive a confirmation email with a tracking number. You can also follow the status of any order on our track order page or under Order History in your account.
Delivery Issues
If a package is lost, damaged in transit, or delivered to the wrong address, please contact us at support@xoomparts.com within 7 days of the expected delivery date and we will resolve the issue as quickly as possible.
Returns
For information about returning items, please see our Return Policy.
Contact Us
Questions about delivery? Contact us at support@xoomparts.com, by phone at +1 (800) 060-07-30, or by mail at 715 Fake Street, New York 10021 USA.
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