Privacy Policy
XoomParts (“we”, “us”, or “our”) operates the XoomParts website and is committed to protecting the privacy of every visitor and customer. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using this website, you agree to the practices described in this Policy.
Information We Collect
We collect information you provide directly to us, including:
- Contact details such as your name, email address, phone number, and shipping or billing address.
- Account information such as login credentials, vehicle garage details, and order history.
- Payment information, which is processed by our payment provider (Stripe) and is never stored on our servers.
- Communications you send to us, including messages submitted through our contact page.
We also collect information automatically when you visit our website, including your IP address, browser type, device information, pages viewed, and cookies as described in our Cookie Policy.
How We Use Your Information
We use the information we collect to:
- Process and fulfil your orders, including payment, delivery, and order tracking.
- Provide, maintain, and improve our products and services.
- Send you order confirmations, shipping updates, and service communications.
- Respond to your questions, requests, and support enquiries.
- Prevent fraud, abuse, and other harmful activity.
- Send marketing communications only if you have opted in to receive them.
Sharing Of Your Information
We do not sell your personal information. We may share it only with:
- Service providers that help us operate our business, such as payment processors (Stripe), shipping carriers, and analytics providers.
- Authorities or other parties when required by law, or to protect the rights, property, or safety of our company, our customers, or others.
Your Rights
Depending on your location, you may have the right to access, correct, delete, or restrict the use of your personal information, as well as the right to object to certain processing activities. To exercise any of these rights, please contact us at support@xoomparts.com or by phone at +1 (800) 060-07-30.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect your personal information. Payment transactions are encrypted and handled by Stripe; we never see or store your full card details.
Contact Us
If you have any questions about this Privacy Policy, please contact us at support@xoomparts.com, by phone at +1 (800) 060-07-30, or by mail at 715 Fake Street, New York 10021 USA.
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